Managing ill health

A massive industry has built up over many years around managing ill health with established protocols and almost a tacit acceptance that there are few alternatives.

There is very little challenge to how things are done and new initiatives are few and far between.

Why is this? Is it because:

  • Managing ill health is not a high priority for organisations and as such it is easier to do and buy what everyone else does
  • Managing ill health has been totally commoditised in the same way as repairing a car
  • Product and service providers do not want to or need to change their business models because they have served them very well to date
  • Employees are conditioned to accept a certain level of  support  from their employer when they fall ill
  • Employers have set budgets and so long as these are not exceeded, there is a view of just having to accept the cost and move on

Whatever the reason, there are always ways of improving your approach to managing ill health.

Business in the Community Launch New Programme

Sep 03, 2010

I’ve just spoken with Magali Barraja, campaign co-ordinator for the Business Action on Health programme from Business in the Community (BITC) about their latest offering to employers called Workwell Peer Learning Programme.  It costs £2,500 for non-BITC members and £1,500 for members.  Have a look at their website to see what you get. Here are my thoughts: (more…)

Insurers widening their Proposition

Sep 02, 2010

Figures recently released show that in 2009, employer- funded PMI policies fell by 4.7% which I think is mainly attributable to businesses failing or reducing their headcount in the recession rather than removing private healthcare provision.  Levels of corporate PMI are driven by levels of employment. When the economic climate is good, insurers increase their volume of business which contracts in a downturn.  But this time round there is an interesting paradox which could see some forward thinking insurers reverse this trend. (more…)

Line Manager Support

Aug 20, 2010

Much is said about the important role that line managers have in reducing sickness absence – particularly long term absence – yet there isn’t a great deal of guidance around for them.  A new ‘Competency Framework for Managers to Support Return to Work’  has been produced by a research consortium and funded by the British Occupational Health Research Foundation.  It’s a very straight forward and common sense approach which I think is worth sharing.  However, its success will very much depend on the organisational support available to line managers as they can’t do this on their own. (more…)

GPs’ Growing Level of Influence

Jul 30, 2010

GPs have always had a high but maybe underestimated level of influence on the successful workings of an employer’s health and wellbeing strategy. With the implementation of the fit note and the Government’s proposals for GPs to take over the commissioning of NHS services, their influence is going to get even stronger and here’s why: (more…)

The Impact of NHS Reform Proposals

Jul 15, 2010

The new Health Secretary has this week, laid out a radical new vision for the health service which affects all areas of the NHS and healthcare.  Out of all the many proposals, I’ve picked out two that I think will have the biggest impact on employers – that’s assuming  NHS waiting times don’t increase again which unfortunately I think is a strong possibility. The first is the removal of the private patient revenue cap ( under 2% of revenue) currently enforced on NHS hospitals. The second is the new outline strategy on Public Health.  (more…)

Healthy Work: Evidence into Action

Jul 06, 2010

In the last week, this report has been published by Bupa in conjunction with The Work Foundation, Rand Europe and C3 Collaborating for Health. Its purpose is to identify how employers, government and providers of workplace health interventions can respond to the challenge working age ill health poses to UK productivity and public health.  It’s a straight forward summary of many of the current issues and makes some recommendations that resonate with me and what I’ve been saying for a while now.   (more…)

Employers to pay for Migrant Private Healthcare

Jun 29, 2010

In the big debate currently going on about the level of immigration to the UK, one of the measures being considered by the coalition is to make employers pay for private healthcare for migrant workers they take on from outside the EU.  In the proposals, migrant workers who have been transferred in by multi-national companies – 30,000 since the end of 2008 -  are currently excluded but this area is also being reviewed.  I haven’t seen any employer reaction to this as yet but here are some of my thoughts. (more…)

1% Rise in Insurance Premium Tax

Jun 23, 2010

Contrary to some commentators predictions, the Chancellor did not double the current rate of IPT to 10%.  Whilst Travel Insurance saw its tax rise to 20% from 17.5% – and I’m not clear as to why there is this anomaly – General Insurance which includes Private Medical Insurance, saw its tax rise to just 6% on all premiums.

This isn’t going to start a stampede to more self funding of health care, but bear in mind that the average rate of IPT in Europe is 10% so the Chancellor has plenty of room to play with later. Once we hit double figures, I think this will tip the balance towards greater self funding through health care trusts on which no IPT is currently levied.

Reduction in Stress Related Long Term Absence

Jun 21, 2010

UNUM, the Life and Income Protection insurer has just gone to press with research that shows that the level of stress related long term absence reported by their clients has reduced by 10% over the last four years. This seems to fly in the face of many other pieces of research by mental health agencies and service providers which I have questioned elsewhere. I have greater confidence in the UNUM stats because they are based on actual claims made rather than an arbitrary survey of employers who might not keep the best absence records. 

This news also justifies my assertion that we are beginning to see positive results from all the time and effort that employers have been putting into health and wellbeing over the last few years. Yes, there’s always room for improvement but it is certainly not the doom and gloom spread by many agencies to further their own cause or the sale of their own services.

Fit Note Update

Jun 17, 2010

Royal Mail has recently revealed that of the 2,900 Fit Notes it has received to date, only 31 of them gave any indication as to what an absent employee may be able to do at work.  At the same time Dr Bill Gunnyeon, Chief Medical Adviser to the DWP has admitted that one of the biggest problems employers face is the eligibility of GPs’ handwriting -  I’m not joking. All fit notes were supposed to be completed electronically on a new IT system by the end of this year, but according to Dr Bill, this is now highly unlikely. 

If they don’t contain any advice and you can’t read them when they do, I can fully understand why a large client has decided to completely ignore them in their rehabilitation process.  We’ve got a long way to go to turn Dame Carol Black’s vision into reality.